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Shipping Policy

Introduction

At RestUp, we are dedicated to delivering your orders efficiently and promptly. This Shipping Policy outlines our process for handling, shipping, and delivering your orders.

Shipping Locations

We currently ship within the United Kingdom. Unfortunately, international shipping is not available at this time. Any orders placed outside the UK will be canceled and refunded.

Shipping Methods

All shipments are handled by Royal Mail. We aim to ensure reliable and prompt delivery using a trusted postal service.

Processing Time

Orders are typically processed within 1–2 business days. During peak periods, processing times may be extended, and you will be notified if there is a significant delay.

Shipping Fees

Shipping is free for all orders. There are no additional charges for delivery, regardless of order size or destination within the United Kingdom.

Delivery Timeframes

Estimated delivery timeframes are as follows:

  • Standard delivery: 2–4 business days from dispatch.

Please note that delivery times are estimates and not guaranteed.

Order Tracking

Once your order is shipped, you will receive an email with a tracking number. You can use this number to track your shipment on the Royal Mail website. If you encounter any issues with tracking, please contact our customer service team for assistance via our contact form.

Failed Deliveries

If delivery is unsuccessful due to an incorrect address or failure to collect the package, it may be returned to us. In such cases, you will need to contact us to arrange redelivery via our contact form. Please ensure your shipping details are accurate when placing your order.

Lost or Damaged Shipments

If your order is lost or damaged during shipping, please contact us immediately via our contact form. We will work with Royal Mail to resolve the issue promptly.

Changes to This Policy

We may update this Shipping Policy from time to time to reflect changes in our practices or services. Any updates will be posted on this page, so please review it periodically.

Contact Us

If you have any questions or concerns about your shipment or this Shipping Policy, please contact us via our contact form.