Free SA delivery on 2+ items
We want you to actually try RestUp, so every order from restup.store is covered by a 30-day money-back guarantee. If you're not happy with your purchase for any reason within 30 days of receiving it, we'll refund you in full — even if the product has been opened and used. You don't need to send anything back.
Refunds are made to your original payment method via Paystack and typically reflect within 5–10 business days, depending on your bank.
If your order arrives damaged, defective or isn't what you ordered, contact us within 7 days of delivery with a photo of the item and packaging. We'll send a replacement or refund you in full, including any delivery fee you paid — whichever you prefer.
Each subscription delivery is covered by the same 30-day guarantee. You can skip or cancel upcoming deliveries at any time using the manage link in your subscription emails — no phone calls, no questions.
Bought RestUp on Takealot or Amazon? Returns for those orders are handled through the marketplace's own returns process. This page applies to orders placed directly on restup.store.
Nothing in this policy limits your rights under the South African Consumer Protection Act 68 of 2008. Where the Act gives you a greater right than this policy, the Act applies.
Email us at contact@restup.store or use the contact form. See also our Terms & Conditions and Privacy Policy.